đź“Š About the Webinar
In this detailed session, the Rapid POS team provides a comprehensive walkthrough on how to manage accounts receivable (A/R) effectively using NCR Counterpoint. You’ll not only learn how the system supports credit and charge-account workflows, but also why robust A/R processes are critical to your business’s cash flow, customer relationships, and long-term financial health. By the end of this webinar, you’ll see how A/R isn’t just an accounting chore—it’s a strategic tool for growth and stability.
🔑 Key Topics Covered with Accounts Receivable
Introduction to Accounts Receivable in Counterpoint
The session begins with an overview of what we mean by accounts receivable in a retail or service business context: amounts owed by customers for credit sales or charge-account activity. The presenters explain why managing accounts receivable properly is essential—if your system allows open balances without controls, you risk delayed payments, increased risk, and negative impact on cash flow. For those using Counterpoint, this part clarifies how the software supports charge-account workflows, ensuring that credit arrangements are set up, monitored, and collected efficiently.
Setting Up Charge Accounts & Credit Terms
Next, the webinar dives into how to configure charge accounts and credit terms within Counterpoint—essentially the backbone of your accounts receivable process. You’ll see how to:
- Create a new customer with a charge account status
- Define credit limits and terms (30 days, 60 days, net 30 etc.)
- Assign payment methods and acceptable balances
- Monitor aging and customer balances
By configuring these parameters upfront, you set the stage for accurate tracking of accounts receivable, ensuring that the system treats these transactions differently than cash sales and supports follow-up when payments are overdue.
Processing Charge Sales and Tracking Receivables
Once accounts and terms are set up, the webinar moves into how a charge-account sale is processed and how Counterpoint tracks the resulting accounts receivable entry. Viewers learn how to ensure a sale is recorded correctly, how the system updates the customer’s balance, and how to manage invoices, statements, and reminders. This section underscores why a disciplined accounts receivable system is vital: when the sale is made, it becomes an asset on your books—but only if it’s collected. Effective tracking turns that asset into cash.
Aging, Statements & Collections Workflow
A major part of the webinar covers the lifecycle of accounts once they’re on the books: aging, statements, follow-up, and collections. You’ll learn how Counterpoint delivers:
- Age reports for accounts receivable (0–30 days, 31–60, 61+)
- Customer statements generation and distribution
- Payment posting and partial payments
- Automatic reminders or alerts for delinquent accounts
By leveraging these tools, you proactively manage overdue balances, reduce write-offs, and maintain strong customer relationships without letting credit slip into risk.
Reporting and Analytics for Accounts Receivable
Finally, the webinar covers how to analyze your accounts receivable portfolio using Counterpoint’s reporting tools. The presenters demonstrate how to run reports that show outstanding balances, aging trends, default risks, and customer payment behavior. You’ll see how these insights link back into business decisions: adjusting credit terms, refining customer screening, and aligning sales strategies to risk tolerance. Good analytics around accounts receivable turn reactive collections into proactive cash-flow management.
đź’¬ Why This Webinar Matters
Whether you’re new to credit sales or looking to refine an existing system, this webinar gives you a clear path toward making accounts receivable a strategic asset rather than a headache. With proper alignment in Counterpoint, you can:
- Set up charge accounts and credit limits with confidence
- Track sales on credit and monitor outstanding balances efficiently
- Importantly, reduce risk of overdue or uncollected receivables
- Use analytics to transform your receivables management into proactive cash-flow optimization
In today’s competitive retail and service environment, accounts receivable isn’t just a department—it’s a core process that influences customer satisfaction, inventory planning, and profitability. With Counterpoint and the tactics shown in this session, you’ll be equipped to make accounts receivable work for your business.
For more webinars, visit Counterpoint University.
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