How do you grow and maintain a loyal customer base? Rapid POS integrates customer relationship management (CRM) features that help you transform one-time customers into dedicated fans. Communicate with customers and analyze purchase behaviors to tailor experiences so customers come back again and again!
Easily create and manage customer profiles, organize by categories, set up charge accounts, and utilize Rapid’s option to scan customer driver’s licenses that auto-populate information.
Build closer customer relationships by capturing personalized information to keep up with milestones such as birthdays, anniversaries, spouse details and more.
Send trigger-based emails or texts to customers containing in-store/online sales announcements, purchase receipts, and special offers, birthday and anniversary greetings with coupons, VIP event invites, and more.
Identify and target your top spending customers by viewing historical sales data. Easily view customer information and purchase history at the register for a more personalized customer experience.
Create tier-based programs and custom loyalty levels by customer type to engage specific audiences and encourage engagement. Create and track membership levels, automatically apply benefits and stay on top of your memberships by managing billing, expiration dates, renewals, and upgrades.
Easily set up charge accounts by defining terms, finance charges, contract prices and credit limits. View aging and email statements directly from the system with the option to sync with your accounting software.
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With a product specialist and see firsthand how our CRM tools will improve sales, encourage repeat business, and strengthen customer relationships.
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