🏬 About the Webinar
In this comprehensive session, the Rapid POS team walks you through how to effectively plan, execute, and manage physical inventory using NCR Counterpoint. Retailers know that physical inventory counts can feel tedious or disruptive — but when done correctly, they provide one of the most valuable operational insights your business can get.
This webinar breaks down every step of the process, from setup to reconciliation, and explains not just the how, but the why behind best practices that keep your inventory accurate, your data clean, and your profit margins intact.
By the end, you’ll understand how to turn your physical inventory from a once-a-year chore into a strategic advantage. You’ll learn how to use Counterpoint’s built-in tools to streamline counting, identify discrepancies faster, and leverage reports to make informed decisions about purchasing, shrinkage, and product movement.
📦 Key Topics Covered
1. Understanding Physical Inventory in Counterpoint
The webinar starts by defining what physical inventory really means in a retail context and why it’s such a critical part of your store’s financial and operational health. Inventory accuracy impacts nearly every department—from accounting and purchasing to customer satisfaction and loss prevention.
You’ll learn why physical inventory counts should be viewed as a proactive business practice rather than a reactive necessity. The presenters also discuss different approaches like full-store counts, cycle counts, or category-specific checks and how NCR Counterpoint supports each method depending on your operation’s size and complexity.
2. Preparing for a Physical Inventory Count
Preparation is the key to a smooth physical inventory process. In this section, the Rapid team walks you through pre-count planning, including how to set up count groups, locations, and parameters within Counterpoint. You’ll learn how to lock items during a count, preventing changes while your team tallies inventory to ensure data consistency.
The webinar also touches on team coordination, assigning roles, scheduling time effectively, and communicating expectations so every member knows their responsibilities. By preparing strategically, you’ll minimize disruption and ensure your physical inventory data is as accurate as possible.
3. Executing the Count
Here, the presenters demonstrate how to conduct a physical inventory count step by step using NCR Counterpoint’s flexible tools. Whether you use printed sheets, mobile devices, or barcode scanners, the process adapts to your workflow.
You’ll see real examples of entering and verifying counts, managing exceptions, and resolving unexpected discrepancies on the spot. Counterpoint’s tools help streamline data entry, making even large-scale counts manageable and efficient.
By mastering this stage, retailers can dramatically reduce errors and gain more confidence in their physical inventory numbers without the stress of manual tracking or spreadsheet juggling.
4. Reconciling and Analyzing Inventory Data
After your count is complete, Counterpoint makes it easy to reconcile results and ensure every discrepancy is resolved. The webinar explains how to review item variances, analyze shrinkage, and adjust on-hand quantities with precision.
This section emphasizes how physical inventory reconciliation goes beyond data correction — it reveals patterns that point to deeper operational insights. Whether you’re dealing with shrink due to theft, supplier errors, or internal process issues, your reconciled data becomes the foundation for smarter, data-driven decisions.
5. Reporting and Continuous Improvement
Once reconciliation is done, it’s time to learn from the data. This part of the webinar focuses on Counterpoint’s reporting tools, which allow you to evaluate performance across stores, departments, or time periods.
You’ll learn how physical inventory reports can help identify problem areas, track shrinkage trends, and even guide future purchasing strategies. By using this data proactively, you can transform inventory counting into an ongoing improvement process — one that strengthens every aspect of your retail operations.
đź’ˇ Why This Webinar Matters
This webinar is more than a tutorial — it’s a roadmap for retailers who want to take control of their physical inventory and make it work for their business rather than against it.
You’ll walk away understanding how to:
- Prepare and execute physical inventory with confidence
- Avoid common mistakes that lead to data errors or lost revenue
- Use Counterpoint’s built-in checks to streamline and verify every step
- Reconcile faster and identify opportunities for improvement
- Leverage reports to drive long-term operational excellence
Accurate physical inventory is the foundation of retail success. It ensures that what’s on your books truly matches what’s on your shelves — and gives you the clarity to make smarter purchasing, staffing, and sales decisions.
Whether you’re new to NCR Counterpoint or an experienced user looking to refine your process, this webinar gives you the tools, insights, and confidence to make every physical inventory count a success.
For more webinars, visit Counterpoint University.
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