CUSTOMER RELATIONSHIP MANAGEMENT
Create Extraordinary Customer Experiences
How do you grow and maintain a loyal customer base? Rapid POS integrates customer relationship management (CRM) features that help you transform one-time customers into dedicated fans. Communicate with customers and analyze purchase behaviors to tailor experiences so customers come back again and again!
Every customer has value, but the best customers are those that keep coming back. How do you keep them coming back?
Rapid POS gives you the data and tools to immediately transform customer experiences and generate brand loyalty.
CRM features designed with you in mind
Quick Customer Creation
Easily create and manage customer profiles, organize by categories, set up charge accounts, and utilize Rapid’s option to scan customer driver’s licenses that auto-populate information.
Personalized Data Capture
Build closer customer relationships by capturing personalized information to keep up with milestones such as birthdays, anniversaries, spouse details and more.
Automated Communications
Send trigger-based emails or texts to customers containing in-store/online sales announcements, purchase receipts, and special offers, birthday and anniversary greetings with coupons, VIP event invites, and more.
Track Customer Purchases
Identify and target your top spending customers by viewing historical sales data. Easily view customer information and purchase history at the register for a more personalized customer experience.
Create tier-based programs and custom loyalty levels by customer type to engage specific audiences and encourage engagement. Create and track membership levels, automatically apply benefits and stay on top of your memberships by managing billing, expiration dates, renewals, and upgrades.
Accounts Receivable
Easily set up charge accounts by defining terms, finance charges, contract prices and credit limits. View aging and email statements directly from the system with the option to sync with your accounting software.
ENHANCED LOYALTY PROGRAMS
We integrate with the following partners
Schedule a Demo Today!
With a product specialist and see firsthand how our CRM tools will improve sales, encourage repeat business, and strengthen customer relationships.
Immediate benefits you’ll realize from Rapid’s POS Software
Gain in-depth knowledge of customer behaviors and product popularity
Apply filters by customer type to understand buying patterns
Connect to customers with targeted marketing campaigns
Drive brand loyalty through customer rewards
Ready to Get Started?
